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Offline Troubleshooting
Scenario 1: Gateway data upload is normal, but RF disconnection issue occurs. Step 1:Check if the transmitter's LED is flashing periodically. If not, try powering it off and on again or resetting the transmitter. (The transmitter refers to the sensor
Ecowitt gateway, hub or console offline
Your gateway is not updating on our cloud server. Thus, you see, it is offline. Please help to check the following:If you have the gateway used for the first time, you can go to step 5 instead. If it has been connected and working before, please foll
Temperature and Humidity shows "--"
The outdoor data displayed on the console (temperature/humidity/Feels Like/Dew Point) is showing as "--°" ,while other data is displaying normally. It's possible that the temperature and humidity sensor module is malfunctioning. Please confirm the is
How to replace the module of temperature and humidity
1. Open the insulation cover on the top. 2. Remove the temperature and humidity module that needs to be replaced. 3. Replace it with a new temperature and humidity module. When inserting, align the notch with the protrusion. Make sure that the module
WS6006/WS6200 cellular gateway offline checkup
1.Check the battery voltage before it happens offline. This is to tell if the dropout is due to a battery problem. If this is the problem, it should be possible to restore uploading when the battery is charged up. You need to check the battery voltag
WS6006 Cellular Data Usage
Per weather server connection completed, celluar data packets consumes about 2k bytes.So it depends on how frequent, how many weather server you connect.If you connect the device to only one server, with 10 minutes upload interval, you can have:2k *
WS69/WH40 Rain Gauge Accuracy Issue Check Listing
WS69/WH40 Rain Gauge Accuracy Issue Check Listing. Tipping bucket rainfall sensor working principle: rain falls into the receiving funnel, through the funnel into the tipping bucket. When the rain reaches a certain amount (WS69 for 0.254mm, WH40 for
WS90/WS85 Piezoelectric Rain Calibration
Piezoelectric rain gauge working principle: raindrops fall on the sensor's surface so that the monitoring panel produces small mechanical vibration, the vibration of the mechanical stress, and the sensor produces a voltage difference corresponding to
WH51 cannot connect
Please follow the steps below to troubleshoot:1. Use alkaline batteries (not rechargeable batteries);2. Is the light always on after installing the batteries (skip 3) or is it blinking every once in a while (skip 4)?3. If the light is on regularly, p
WS69 moisture protection wax coating
body，Do not lose the nut on the other end of the screw. element and socket with high temperature wax. please insert the mark back, and the corresponding socket J1 with black mark on the wire. plate, lock back 2 screws, then screw back the wind speed
How to loosen birdspike band.
Q: It has slipped over the rain gauge and then the the strap was too short how to loosen birdspike band. A: Please follow this video to release the strap by another strap.
How does WH51L performs?
WH51L vs Decagon EC-5. Comparison Experiment Report. In order to verify the performance of WH51L soil moisture sensor in a dynamic environment, we do a comparison experiment with the scientific level precision soil moisture sensor decagon EC-5, focus
Why does the soil moisture meter show different readings at the same location?
The device reading is a relative soil moisture indicator, they are aligned to have same characteristics in the sensor design, thus there is difference between the wh51 and wh51L. If you want the device of WH51L to be same as your wh51, then you can t