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APP, software, account issue

Firmware Upgrade

The firmware can be upgraded in three ways: USB, SD card and OTA, so you can choose the appropriate upgrade way according to your device model. *note:. 1. The USB and SD card upgrade way. Step 1: Search for "ecowitt" in your browser to access the eco

How to share your weather station with others.

The way to create a share link on the “ecowitt” app:1.        Tap on “…” from the top right corner of your dashboard and go to the “share” page.2.        You can create this share based on valid time and share content.3.        Copy the QR code or li

Can I download the data from the Ecowitt server?

Export History Data from ecowitt.net. When the Wi-Fi configuration (refer to 3.5 for Wi-Fi Configuration) is completed, you can log in to Ecowitt.net to export the data in CSV file format. 1. Choose the period of data. 2. Click "Export". 3. The file

How to delete my account, change my account email address, and clear cache on the Ecowitt APP

You can change your account email address yourself. Please follow the instructions below:.

Delete a weather station : your account : reset your station history

If you want to delete a weather station, you can manage this with the “ecowitt” app: tap on “menu” – “device” – “tap and hold the device you want to delete” until a dustbin icon displays, then you can tap to delete the device. If you want to reset th

To be “ecowitt” or not to be “WS View Plus”? This is a question.

To be “ecowitt” or not to be “WS View Plus”? This is a question. The two APPs are both available for products sold under various brands produced by Fine Offset Electronics.  Both APP can show data on clouds or dashboard nicely, and both can be used t

The Captcha code is not working during account registration.

Please do not repeatedly press the button to request a captcha code. If you frequently apply for a captcha code, the code you entered might not be the latest requested code. Thus, you need to align the captcha code: only the most updated code should

“Ecowitt” APP Dashboard Not Start up correctly.

When the "ecowitt" APP's dashboard is not loaded normally, it is often related to the fact that the APP cache (a storage where often reused data is stored to speed-up the app performance) still contains old data and needs a refresh. Usually this is d

What is "AP" when configure with ecowitt Gateway/Hub/Console

AP means access point - a WIFI access point that the Gateway/Hub/Console automatically provides after start-up. If you connect your mobile phone or a computer or tablet to this WIFI network, you can access the Gateway/Hub/Console via http://192.168.4

What is the purpose of showing "AD" on my Ecowitt app dashboard?

The AD value displayed on your tile underneath our soil moisture sensor represents the raw data measured by the sensor and can be utilized by users running the system in "custom" mode. Our standard reading, based on factory calibration, is the defaul

Why my sunrise and sunset time on the dashboard is wrong?

Use ecowitt app. Follow these steps for Device precise location, Timezone, DST (Daylight Saving Time), and Data public settings. 1. Click on "weather station".2. Click on the "…" icon in the upper right corner of the gateway module.3. Set the Device'

Why my station is not showing up on the weather map?

Please check two things:1. Make sure your map shows parameters like outdoor temperature fed by your weather station. You can only view your station for the selected parameter that the station populates.2. You can check if your map location is correct

Gateway static IP settings

Step 1: Connect to the AP of GW2000 and enter 192.168.4.1 on browser. Step 2: Select Local Network ---> IP Address Mode  --> Static. Set the corresponding router IP successfully. Note: The IP must be within the ip segment of the router to which the n

How do I set up the weather station in the WLAN? How do I get to the WLAN field and where on the app or on the device

Please follow the instruction below to start:1.Install the “ecowitt” app. Register your account and log in on the app.2.Turn off your mobile data service and keep the Wi-Fi working for now.3.Tap on “menu” – “device“ – “+ add a new weather station” –

How to active AFC function

AFC means "automatic frequency control". The 'AFC' option optimizes the console's radio signal reception in specific conditions and potentially improves reception capabilities. If you're experiencing reception issues, enable this option to see if it

How do I find my app & api keys?

API help files and API keys can only be found and created on www.ecowitt.net. This feature is not available with the “ecowitt” app.After logging in, click on the account icon image in the top right corner to see the “user profile” page. Here, you can

How to publish data on WU/wow/weather cloud

You can input the WU credentials under “…” menu from the top right corner of the dashboard on the ecowitt app, then go to “others” – “DIY weather service” to input your WU credentials. Ensure your phone is connected to the router as your GW2000 hub.I