I have checked and adjusted the LDS01 but still need help. How do I share useful information with support?Updated 2 months ago
Environmental Details (HD photo/video) :
Close-up of the installation of level bubbles, glass surfaces, LDS01, and clasp.
Correct air height (can be a roughly accurate value)
Interior of the tank (Tank size, water fluctuating or still, light leaks).
Water source/filling method ( inlet/outlet pipes, manual, automatic pump, rainwater).
Provide: LDS01Ecowitt Data connection 、Local weather data (e.g., wind speed/temperature logs) or a weather station link (e.g., Tempest/Weatherflow).
Device Information :
Sensor ID (this is located inside the battery door, and the fake battery needs to be removed).
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Please rest assured that this information will solely be used for technical analysis. If you need guidance on locating any of these details, we're happy to provide step-by-step instructions or visuals.
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Ecowitt Technical Support Team
Precision Starts with Proper Setup.