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I have checked and adjusted the LDS01 but still need help. How do I share useful information with support?Updated 2 months ago

Environmental Details (HD photo/video) :

Close-up of the installation of level bubbles, glass surfaces, LDS01, and clasp.

Correct air height (can be a roughly accurate value)

Interior of the tank (Tank size, water fluctuating or still, light leaks).

Water source/filling method ( inlet/outlet pipes, manual, automatic pump, rainwater).

Provide: LDS01Ecowitt Data connection 、Local weather data (e.g., wind speed/temperature logs) or a weather station link (e.g., Tempest/Weatherflow).


Device Information :

Sensor ID (this is located inside the battery door, and the fake battery needs to be removed).


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Please rest assured that this information will solely be used for technical analysis. If you need guidance on locating any of these details, we're happy to provide step-by-step instructions or visuals.

We'll help you optimize performance!


Ecowitt Technical Support Team

Precision Starts with Proper Setup.

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